Is it change resistance?

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Change in the workplace brings out a range of behaviours, and it is easy to call the ones we don’t like ‘change resistance’. In this Sticky Story we see a team struggling with a process change that has not been well communicated and implemented. We then see their behaviour labelled ‘change resistance’ by management.

Key messages

  • ‘Change resistance’ may refer to many complex circumstances that are preventing people from aligning with changes

Suggested Talking Points

  • Why has this team refused to take on the new work they were meant to process?
  • What actions could the relevant project or change program have taken to ensure a different outcome?
  • In the management meeting, the team’s actions are seen as lack of cooperation, a poor attitude or ‘change resistance’. Did the team seem to have a poor attitude?

Duration
1 min 30 sec